Ordering

Just contact me to let me know what you are interested in ordering and the date you need it for. If you are ordering a set design or have a clear idea of what you want, I will get back to you to confirm your booking and the price. If you're not sure exactly what you want to order, just send me an email anyway and we can discuss what will work for your ideas and budget.

 

Once your booking is confirmed, I will send an invoice for payment. 50% must be paid to confirm the booking, and the remaining 50% can be paid upon delivery - or you can pay 100% of the amount at the time of booking. Payment can be made by bank transfer, cheque, or in cash.

 

Cancellation:

Up to 10 days before the delivery date, there will be no charge and a full refund will be given (apart from large cakes, such as wedding cakes, where a 10% charge will be made to cover design time).

Within 10 days of the delivery date there is no guarantee of a refund, although a partial refund may be available depending on how much work has been completed on the cake at the time.

 

Delivery

Top Notch Bakes is based in Englefield Green, Surrey - you're very welcome to come and collect your cake from me for free, or if you live in Englefield Green, Egham, or Staines I will deliver your cake for free.

 

If you live within 5 miles of Englefield Green, delivery is charged at £5, and within 10 miles is £8. I can accommodate orders further away than this - delivery charges will be worked out on an individual basis.

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